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The $47,000 Phone Call That Rewired My Brain & The Business Truth Most Agents Never Discover…

Planning & Time Management


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I was sitting in my car outside a Starbucks, staring at my phone like it was about to bite me.

Three missed calls from potential clients. Two text messages asking about showings. One voicemail from a lead who found my listing online.

And I was paralyzed.

Not because I didn’t know what to do – I’d been licensed for eight months. I knew the scripts. I could navigate contracts. I understood market analysis.

I was paralyzed because I finally understood what I’d actually signed up for when I got my real estate license.

I wasn’t an employee waiting for assignments. I wasn’t a contractor following someone else’s blueprint. I was the CEO of a company that bore my name, and every decision – every phone call, every client conversation, every marketing strategy – was mine to make.

That realization hit different than any training I’d attended. In that moment, sitting outside Starbucks with my phone buzzing, I realized most agents never figure this out. They spend years waiting for someone to tell them what to do instead of understanding they’re the ones supposed to be giving the orders.

When I finally made those calls that afternoon, I approached each conversation differently. Not as someone seeking approval or following protocols, but as a business owner serving clients and building an empire.

Three hours later, I had two signed contracts and a listing agreement. That single mindset shift generated $47,000 in commission over the next 90 days.

But the real transformation wasn’t financial – it was understanding that everything I’d been taught about real estate was wrong.

Let me show you what they don’t tell you about the business you started the day you got licensed.

The Independent Contractor Reality Check That Most Agents Never Accept

I’ll never forget that conversation with my team leader. I was asking for help with something basic, and he looked at me and said, “Cheesette, start an LLC.”

I said, “Why would I start an LLC?”

Something in his expression made me pause. “Because the business is separate from you. You have to treat the business one way and you another way.”

That delineation was everything. I realized I could be feeling like I don’t want to lead generate, but if the business calls for me to lead generate, I’ve got to still do what the business requires. If I want the business to take care of me, I have to take care of the business first.

Most agents come into real estate with employee programming. They expect someone to tell them what to do each day. They wait for leads to be handed to them. They want their broker to create their training path and monitor their progress.

But independent contractor means exactly that – independent.

No salary. Your income depends entirely on your ability to generate and convert leads into closed transactions.

No guaranteed leads. Your broker isn’t responsible for filling your pipeline. That’s your job as the business owner.

No paid training. While resources exist, you’re responsible for identifying what you need to learn and investing time to learn it.

No boss checking on you. If you don’t work, you don’t eat. If you don’t grow your skills, your business doesn’t grow.

The broker holds your license for regulatory purposes and offers resources to help you grow. But you are in charge of everything in your business. Your marketing. Your lead generation. Your client experience. Your financial planning. Your daily schedule.

When I understood this fundamental shift, I stopped waiting for motivation and started creating momentum. I stopped looking for someone to save me and started building systems to scale me.

The agents who struggle emotionally in this business are the ones fighting this reality. They jump from brokerage to brokerage looking for someone to manage their career instead of managing it themselves.

Your breakthrough starts when you accept complete responsibility for your business outcomes. Not your broker’s fault if you’re not making money. Not the market’s fault if you don’t have leads. Not the economy’s fault if you can’t close deals. Your business, your responsibility, your results.

The Brokerage Selection Strategy That Builds Legacy Wealth (Not Just Commission Checks)

There was this woman at my brokerage who was absolutely killing it. She had 30 listings, two assistants, awards everywhere. She was so smart and successful, and I kept thinking she should help me more.

Then I realized something obvious. She’s running a booming business. She doesn’t have time to stop her business to build mine. That’s when I understood I needed someone with a vested interest in my success – either a coach I paid for or a team I joined where my growth meant their growth.

Most agents choose brokerages based on commission splits or fancy offices. That’s backwards thinking. You’re choosing a business partner based on short-term benefits instead of long-term wealth building.

Choose a brokerage that trains you and supports the legacy plan you have for your life.

When I walked into Keller Williams and saw “God, Family, Business” on that wall, I knew these were my people. That aligned with my values. But what sealed the deal was discovering they were a training brokerage focused on teaching business systems, not just real estate transactions.

They had models for everything. Lead generation models I could learn and customize. Seller system models with proven frameworks. Budget models that connected activities to income. Economic models that taught wealth building beyond commissions.

I didn’t want to reinvent the wheel. I wanted proven systems I could implement immediately and improve over time. A model is a foundational framework that works for everybody, then you put your spin on it to make it work better for you.

Here’s your brokerage evaluation framework:

Structured training programs that teach business fundamentals like financial planning, entity structure, and systems development – not just contract navigation and market updates.

Model-based coaching that provides step-by-step frameworks instead of motivational speeches. You need actionable processes, not inspiration without implementation.

Technology support because automation separates six-figure agents from seven-figure agents. You need CRM integration, marketing automation, and operational systems.

Culture alignment with your values and communication style. If their culture doesn’t fit your personality, you’ll never feel comfortable asking for help or participating fully.

Legacy support including wealth building education, investment strategies, tax planning, team building frameworks, and exit strategies for when you want to step back from daily operations.

If you’re worried about commission splits before you’re closing multiple deals monthly, you’re thinking like an employee instead of a business owner. When you’re making multiple six figures annually, a reasonable cap becomes irrelevant compared to the training and systems that got you there.

I’ve started title companies, mortgage companies, and moving companies through connections and knowledge I gained in my brokerage’s training environment. That’s the difference between joining an organization that sees you as a commission source versus one that sees you as a business owner worth developing.

The Growth Ownership Mindset That Transforms Struggling Agents into Market Leaders

Nobody’s coming to save you. This isn’t pessimistic – it’s liberating.

You can’t put the future of your business in anybody else’s hands, including your broker. Even the best brokerage with world-class training can’t force you to show up, learn, and implement.

I had to completely rewire my thinking. As an employee at Blue Cross Blue Shield, I had amazing training. They sent me to conferences, paid for certifications, invested in my development. When I came into real estate, I knew I was going to be a training person because the business is a reflection of me – it grows to the extent that I grow.

But I never missed training waiting for someone else to prioritize my education. If there was buyer training on the calendar and I had a buyer client, I didn’t call someone asking how to work with buyers. I attended the training because that’s what business owners do – they position themselves to get the information they need to run their business.

Most agents approach learning backwards. They want personalized hand-holding for every situation instead of developing systems thinking. They skip lead generation workshops then complain about having no prospects. They avoid script practice then wonder why conversations don’t convert.

Your daily success habits should include:

Script practice every morning. I still wake up and join script practice. I still study and memorize real estate conversations. That’s why almost every appointment I take ends with a signed listing agreement or buyer contract.

Database communication. I make an effort to speak to 30+ people in my database every day. Not to sell them something, but to maintain relationships that generate referrals organically.

Skill development time. Whether it’s market analysis, negotiation strategies, or new technology, dedicate time daily to improving your capabilities.

Business planning review. Your activities should connect directly to your income goals. If you’re doing tasks that don’t generate revenue or build relationships, eliminate them.

System improvement. Identify what you’re doing repeatedly and create processes to handle it more efficiently. Successful businesses run on systems, not constant improvisation.

When you understand you started a business, you approach challenges differently. You don’t wait for someone else to solve your problems. You use available resources, build connections with other professionals, and figure out solutions.

I tell my coaching clients: don’t wait for me to be available every time you have a question. Use ChatGPT, YouTube University, and your brokerage resources. Position yourself to figure things out because that’s what successful business owners do.

The agents who transform their income aren’t the ones with the most natural talent or the best market conditions. They’re the ones who take complete ownership of their learning, their systems, and their results.

The Business Foundation Framework That Supports Sustainable Growth (Without Burning You Out)

Once I understood I was running a business, I had to structure it like one. This isn’t just about LLCs and bank accounts – it’s about systems thinking instead of transaction thinking.

Most agents treat each deal like a unique snowflake. They reinvent their approach for every client, recreate presentations from scratch, and handle follow-up randomly. This creates exhausting, unpredictable income.

But when you build systems, you create predictable processes that generate consistent results.

Your lead generation system should include:

Database management with scheduled touchpoints, birthday tracking, and life event monitoring. Your sphere of influence contains your highest-converting prospects, but only if you maintain consistent, valuable communication.

Content marketing strategy that positions you as the local market expert. This includes market updates, neighborhood insights, and educational content that attracts prospects organically.

Referral partner network with mortgage brokers, insurance agents, contractors, and other professionals who serve the same clients. Build genuine relationships, not transactional arrangements.

Lead follow-up sequences that nurture prospects automatically while feeling personal. Most agents lose deals because they don’t have systematic follow-up, not because they can’t close.

Your client experience system should include:

Buyer consultation process with 12 specific steps from initial phone call to signed agreement. Every prospect receives consistent, professional service regardless of which day they call or how you’re feeling.

Seller presentation framework that demonstrates market expertise, explains your marketing strategy, and addresses common objections before they arise. Your conversion rate increases when you control the conversation flow.

Transaction management process that keeps all parties informed throughout the deal. This reduces stress for clients and creates referrals because your service stands out from agents who go silent after contract signing.

Closing follow-up sequence that maintains the relationship beyond commission collection. Past clients should receive regular value, not just annual market updates.

Your business operations system should include:

Financial planning that connects daily activities to income goals. If you want to make $200,000 annually, break that down to monthly, weekly, and daily revenue requirements, then identify the activities that generate those results.

Time blocking for revenue-generating activities during peak energy hours. Lead generation, client appointments, and listing presentations get priority scheduling, not leftover time slots.

Administrative automation for contract preparation, appointment scheduling, and client communication. Technology should handle routine tasks so you can focus on relationship building and deal negotiation.

Performance tracking that measures conversion rates, lead sources, and profitability by activity. You can’t improve what you don’t measure, and successful businesses make decisions based on data, not feelings.

The goal is creating a business that can eventually run without your constant supervision. That means systems, processes, and team members who can execute your vision while you focus on growth and strategy.

The Database to Databank Challenge That Transforms Your Sphere into Your Success System

Most agents have databases full of names and numbers that generate zero business. They collect contacts like trophies but never develop relationships that create referrals.

Your database isn’t a list of people you know. It’s your most valuable business asset when you treat it like one.

From November 11-13, I’m hosting a live challenge that will transform your database from a collection of contacts into a systematic referral machine. We’re going beyond basic CRM management to create relationship systems that generate consistent business.

During this three-day intensive, you’ll learn:

How to audit your current database and identify the contacts with highest referral potential based on relationship strength, life stage, and network size.

Communication sequences that generate referrals without making you feel salesy or pushy. Your sphere wants to help you succeed, but only if you maintain valuable, consistent contact.

Systematic touchpoint strategies that keep you top-of-mind for real estate needs while building genuine relationships. This includes birthday campaigns, life event monitoring, and market update systems.

Referral request frameworks that feel natural and generate results. Most agents never ask for referrals because they don’t know how to make the request comfortable for both parties.

Technology integration that automates relationship maintenance while keeping interactions personal. Your CRM should work for you, not against you.

This isn’t about sending more emails or making more calls. It’s about strategic relationship development that converts your personal network into your primary lead source.

The agents who build sustainable, profitable businesses understand that their database contains their future income. But only if they treat relationship management as a business system, not a random activity they do when they remember.

Your database is sitting there right now, full of people who could refer business to you this month. But not if you keep treating it like a contact list instead of a revenue-generating system.

The choice is simple: Keep hoping for leads to find you randomly, or build systematic relationships that generate referrals predictably.

Register for the Database to Databank Challenge and learn how to transform your sphere of influence into your most reliable source of income. Because the difference between struggling agents and successful agents isn’t talent or timing – it’s systems.

And your database system determines whether you’re constantly searching for new business or consistently receiving referrals from people who already know, like, and trust you.

LAST CALL: REGISTER FOR THE DATABASE TO DATABANK CHALLENGE – NOVEMBER 11-13

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