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There’s a woman I coached — Monique — who used to describe her real estate business like a nightclub on a Saturday. Loud. Chaotic. Full of energy… and absolutely nothing to show for it by Sunday morning.
She’d wake up, check her phone, scroll through her CRM like it owed her money, fire off a few texts, forget who she already called, then spend the rest of her afternoon Googling “best lead generation strategies for realtors” like the internet was going to hand her a business plan on a silver platter. She was busy every single day. And broke every single month.
Then there was Desiree. Same market. Same license. Same 24 hours. But Desiree spent about 90 minutes a day running a system she built herself — and stacked wins weekly like she had a cheat code. She didn’t. She had a documented process. She had steps. She had a cadence that told her exactly what to do, when to do it, and what to track. She wasn’t louder than Monique. She wasn’t more talented. She was just more boring.
And I mean that as the highest compliment I can give a business owner.
My business is boring. I’m talking eat-the-same-breakfast, follow-the-same-steps, execute-the-same-plays-every-single-day boring. And you know what else is boring? My income. It shows up. Consistently. Because my activities are consistent, my results have the capacity to be consistent too.
Most agents don’t want to hear that. They want the flashy strategy. The viral reel. The one magic script that closes every deal. But I’ve coached over 300 agents, and I can tell you right now — the ones who win aren’t the loudest ones in the room. They’re the ones with systems.
So let me show you exactly how I build mine.
Your Business Isn’t on a Roller Coaster — You Just Don’t Have a Track
Let’s talk about that feeling. You know the one. Monday you feel like a CEO. By Wednesday you’re questioning your entire career. Friday you close something and you’re back on top… until the next dry spell hits and you’re spiraling again.
That emotional roller coaster isn’t your market. It isn’t your leads. It isn’t even your skill set. It’s the absence of a plan. You’re reacting to your day instead of executing against a strategy, and that keeps you stuck in survival mode where every deal feels like life or death because there’s nothing underneath you holding the business together.
A system gives you a track. It tells your business where to go, how fast, and what to do at every turn. Without it, you’re just white-knuckling your way through every week and calling it hustle. That’s not a business — that’s adrenaline addiction with a real estate license.
And I need you to hear this part clearly — a system is not something you build once and forget about. It’s a living, breathing engine. I get asked all the time, “Coach Cheese, show me your systems.” And I always say the same thing: my systems are always being developed to be better. They’re not a finished product sitting on a shelf. They’re something you build, expand, grow, and refine over time. That’s the CEO mindset. You don’t set it and forget it. You set it, run it, study it, and make it sharper.
So if you’ve been treating your business like a guessing game — calling whoever feels right, texting when you remember, following up when the mood strikes — I need you to understand something. You don’t have a business problem. You have a documentation problem. And we’re about to fix that.
Step 1: Stop Thinking About Your System and Actually Create It
I cannot stress this enough. You cannot think your way into a system. You can’t manifest it. You can’t journal about it and hope it materializes. You have to sit down and build it. And the way you build it is embarrassingly simple — you document everything you do.
Here’s what I mean. Open an Excel file or a Google Sheet. Create a tab that says “Buyer.” Create another that says “Seller.” Create another that says “Investor.” Within each of those tabs, create sub-tabs for each person you’re working with — Krista, Joseph, Carl, whoever. Every single time you do something with that person, you write it down.
Josh fills out a lead form and you call him? Write it down. Krista fills out a lead form and you send her an email? Write that down. Jeremy fills out a lead form and you text him? Write that down too.
Why? Because documenting everything gives you something most agents never have — data. And data is what turns guessing into strategy.
Here’s what happens when you actually track this across 10 or 15 clients. You start to see patterns. You notice that every time you call, nobody picks up, but every time you text, you get a response within the hour. Now you know something. Now when you’re building your buyer system, the first thing that fires when a new lead comes in is a text — not a call. That’s the beginning of your system right there.
Maybe step two is a call 24 hours later. Maybe step three is an email. But you won’t know that sitting in your head thinking about it. You’ll know it because you documented what happened when you actually did it. Map out the logic before you touch any tool. Write it down: this happens first, this happens next, this happens after that. That’s what we call a standard operating procedure — an SOP. And it’s the backbone of every business that actually runs like one.
Once you’ve done that same cadence 30 times, something powerful happens. Your brain starts to feel safe. You build confidence not from motivation, but from repetition. And now you can focus on getting better at each step because the steps already exist. You can’t improve what you haven’t documented first.
Step 2: Become the Employee of Your Own System (Yes, Really)
This is where most agents fall apart. You build the system — great. But then you have to execute it. Consistently. Without tweaking it every five minutes because you’re bored or because one lead didn’t respond the way you wanted.
Here’s the CEO mindset I need you to adopt: during this phase, you work for the system. Not the other way around. You’re going to run your system exactly as you built it for a set period of time. For me, that’s 90 days. I like to see data over a long stretch so I can make informed decisions — not emotional ones.
You execute your buyer system with 15 buyers. You follow every step. You don’t skip the email because you “don’t feel like it.” You don’t swap the text for a DM because it seems trendier. You run it as documented and you collect data while you do it.
And here’s what you’re going to learn during this phase that you will never learn any other way — you’ll learn lessons that only execution teaches. For example, one thing I learned during execution is that email templates work well, but email automations work even better. I was manually going into Gmail to send that third communication in my system. But when I plugged that same email into an automation that fired on its own? My whole business shifted. I couldn’t have seen that sitting on the sidelines. I had to be in the game running the plays.
If you’re a dual career agent trying to build while you work your 9-to-5, this is where things get especially real.
You don’t have eight hours a day to experiment.
You have maybe 10 to 15 hours a week. So those hours need to count.
They need structure. And they need a system that tells you exactly what to do with every minute you’ve got.
That’s what I teach inside the Unstoppable cohort — a 12-week program specifically for new, newer, and dual career agents where we take the MREA models by Gary Keller and re-engineer them for the agent with limited time but full-time ambition.
We build your CEO dashboard, reverse-engineer your freedom number, and give you a master time-blocking strategy so you know exactly what to do in every pocket of time you have. Our next cohort opens June 4th, and spots on the waitlist are filling up now.
Step 3: Review the Data, Not the Drama
Okay, so you’ve created the system. You’ve executed it for 90 days. Now it’s time to sit down and review what happened — and I need you to hear me carefully on this — you’re reviewing the data, not the drama.
Did the system fail? Or did you fail to execute it? Did you execute it correctly? And if you did, what did you learn from it?
This is where agents get emotional and make bad decisions. A deal falls through and they want to scrap the whole system. Stop. The system is not the problem. There might be one piece inside the system that needs a tweak — a very small adjustment. But you won’t know that if you burn the whole thing down every time something doesn’t go your way.
During this review, ask yourself three questions. First — where can I include organic touch points in this system? You’ve got emails, texts, maybe some automated sequences running. But what about a phone call on day three if you haven’t heard back? What about a handwritten note after the first showing? Organic touch points increase engagement. They increase the buy-in from the person on the other end. And they make your system feel human instead of robotic.
Second — what part of the process feels clunky to me? If step four always trips you up, that’s information. If you dread doing step six, that’s information too. Write it down. Don’t fix it yet — just document your feedback for each piece of the system every time you execute it.
Third — what does the data actually say? Not what you feel like happened. What the numbers show. How many texts got responses? How many calls converted to appointments? How many emails got opened? This is the part where your business stops being an emotional experience and starts being a strategic operation.
Step 4: Make Improvements Like a CEO, Not Like a Panicker
Now you’ve got data. You’ve got feedback. You’ve got 90 days of real execution under your belt. This is the part where you improve — but I need you to do it the right way.
You don’t make improvements on the fly. Please don’t do that. You don’t change step three in the middle of running the system because one person ghosted you. You execute the system as it’s documented for the full period, and then you sit down and re-strategize.
Look at the data you collected. Look at the feedback you wrote down. Figure out what you’re going to change and why. Maybe the email on day two needs to become a text on day one. Maybe the follow-up call needs to move from 48 hours to 24 hours. Maybe you realized that adding a video message in week two tripled your response rate. Whatever the adjustment is, make it with intention — not with frustration.
This is also the stage where you start thinking about what can be automated. During execution, you probably found yourself doing the same thing 15 times manually. That’s a signal. If you’re copying and pasting the same email template into Gmail every time a new buyer enters your pipeline, that’s begging to be automated. If you’re manually setting reminders to follow up every 48 hours, a CRM can do that for you while you sleep.
And that’s the whole point — to build a business that funds your life, not runs it. Real estate was never intended to eat all your time. The reason it takes agents forever to do a small amount of things is because they don’t have systems telling their business what to do next.
If you’re sitting here realizing you don’t even know how to set up your CRM to do this — or worse, you don’t have a CRM at all — I’ve got something for you.
My 5-module class, How to Start & Structure Your Real Estate Business, gives you the exact blueprint, the scripts, the financial models, the checklists — all the detail you need to build a real business from the ground up, the right way. It’s available right now, and you can get started today.
Step 5: Re-Execute, Repeat, and Watch Your Confidence Compound
After you make your improvements, you go right back to step two. Execute the updated system for another 90 days. Collect the same data. Document the same feedback. And at the end of that cycle, you sit down and do it all over again.
Build. Assess. Strategize. Execute. I call it the BASE model, and it’s the engine behind every successful system I’ve ever built.
Here’s what happens when you repeat this cycle four times in a year. By the end of that first year, you’ll have a system you can stand on — one that’s been tested, refined, and proven by your own data in your own market with your own clients. And when you get to year two? You won’t have to evaluate every 90 days anymore. You’ll already know what works because you executed it four times. Now you’re just optimizing, not rebuilding.
That’s the difference between hustling and owning a business. A hustler starts from scratch every quarter. A CEO builds on what worked last quarter and takes it to the next level.
The Five Systems Every Agent Needs (and Why Most Don’t Have Even One)
Let me lay this out plainly. There are five systems I believe every real estate business needs. The lead generation system — because that’s what brings in revenue. The seller system — because it’s an extension of how you generate and convert business.
The customer experience system — because how you treat people during the transaction determines whether they refer you or forget you. The buyer system — because buyers need a structured, repeatable process from first contact to close. And the growth system — because at some point, you need to scale beyond just you.
Each one of these should be a documented SOP — a step-by-step playbook that’s so clear, if someone walked into your business today and you handed it to them, they could execute it without you standing over their shoulder. Step one, step two, step three, all the way through. If you don’t have that for every function in your business, you’re not running a business. You’re freelancing with a license.
And I want you to really sit with that for a second. A business takes into account that other people will eventually need to do the work. If you can’t hand someone a roadmap and walk away, you don’t own a business — you own a job you can’t quit. That’s not freedom. That’s a trap with commission checks.
Every person you meet, every lead that comes in, every name, every contact, every professional reference — all of it should be flowing through your database. And that database shouldn’t be sitting there collecting dust like a graveyard. It should be a playing field.
It should be producing income. That’s exactly why I created the Database to Databank Challenge. On April 13th, 14th, and 15th, I’m going live to show you strategically and systematically how to build a business from your database — how to clean it, tag it, segment your leads, set up follow-up cadences, and walk away with booked appointments on your calendar.
The general session runs from 7-8 PM and the VIP session goes from 8-9 PM. Early bird registration is just $97, and seats are limited because I support every single person live.
If your database has been sitting there doing nothing while you scramble for business, this is the shift you’ve been waiting for. REGISTER FOR THE DATABASE TO DATABANK 3-DAY LIVE CHALLENGE NOW — because by the time April is over, you could have a system that works your contacts while you work your life.
Consistency Is Boring — And That’s Exactly Why It Pays
I get up every day and my business is boring. I genuinely mean that. I’m executing the same thing, the same way, every single day. It’s no different than eating the same meal every morning — predictable, routine, and totally unsexy. But you know what else is predictable? My income.
Systems are quiet. They don’t post motivational quotes on Instagram. They don’t show up in your notifications with confetti and applause. They just work. Quietly. In the background. While you live your life.
And I think that’s what agents struggle with the most — the silence. We’re trained to believe that if we’re not grinding, we’re not growing. If the phone isn’t ringing, we must be failing. If it doesn’t feel exciting, it must not be working. But the truth is the opposite. The most profitable businesses in the world are the most boring ones to run because they’ve removed the chaos and replaced it with structure.
So, if you don’t like your business right now?
Change the architecture. Build the systems. Document everything. Execute without emotion. Review with data. Improve with intention.
And then do it all again.
I believe God gives us gifts and talents that are meant to be stewarded well. And a business without systems is a gift left unwrapped.
You’ve got the drive. You’ve got the ambition. Now give yourself the structure to match it — because success doesn’t favor the busiest agent in the room. It favors the most prepared.
Coach Cheese 💕✌🏾